Refund policy

Returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it.
To start a return, you can contact us at lightheartedbylydia@gmail.com. Please note that returns will need to be sent to the following address: 

Lydia Austin

PO Box 1126

Broken Arrow, OK 74013

You can always contact us for any return or refund questions at lightheartedbylydia@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items).

Unfortunately, we cannot accept returns on sale items or gift cards.